Collision Repair Shop In Cincinnati, OH
An accident is a major inconvenience to your life. At Phoenix Collision, we’re dedicated to making it as painless as possible. When your car has been damaged, it can be hard to find an auto body shop specializing in all areas of repair. Phoenix Collision does just that. We’ve mastered our trade, and we work toward excelling at it every day.
We understand how much of a toll an accident can take on your car and your life overall. We’re able to offer you greater attention to personalized customer service and faster, highest quality work than larger companies because of our small size.
In Phoenix Collision, we know that this involves much more than repairing dents and dings and painting them. In most cases, the frame itself gets damaged. In other words, you cannot restore the lost glory of your car if you fail to improve the structural integrity of your vehicle after a collision.
An efficient and reliable collision repair shop will grant both restoring the frame and your cars outside appearance equal attention.
The aftermath of an auto accident can be overwhelming and stressful – but Phoenix Collision can help make the whole process much easier. Whether you’re funding your repairs out-of-pocket or through your insurance company, we’ll do thorough and efficient work to get your car restored as quickly as possible.
Here’s how it works:
Collision Centers Repair Process
Reception
When you enter Phoenix Collision, you will be greeted and presented with a brief form to fill out for an estimate.
Estimating
An experienced Collision Consultant will prepare your estimate and answer any of your insurance or repair concerns.
Customer Service
The Collision Consultant will go over the estimate with you and obtain insurance authorization (when applicable) while you wait. With estimate in hand, you'll also receive an actual appointment date, telling you exactly when your vehicle can be admitted for repairs. The Collision Consultant will keep you updated by phone, text or e-mail during the repair process.
Car Rental
Because of our relationship with various rental agencies, your rental can be conveniently handled at the time of your appointment.
Blue Printing & Disassemble
Your vehicle is blue printed & disassembled for repair and all damaged parts are removed. If any hidden damage is revealed, you and your insurance company are immediately contacted.
Frame Work
Our laser frame diagnostic systems and frame machines ensure extremely high accuracy for frame repairs, returning your car to pre-accident condition.
Repair Process
Reception
Estimating
Customer Service
Car Rental
Blue Printing & Disassemble
Frame Work
Metal Work
Paint
Reassembly
Inspection
Vehicle Cleaning
Delivery
Metal Work
Sheet metal repairs are handled in dedicated bays equipped with the latest equipment, like those used by automobile manufacturers. At that time, corrosion protection will be restored to your vehicle.
Paint
BASF paints and clear coats are the same coatings applied at the factory on most of today's vehicles and used in our facility.
Reassembly
After painting the vehicle, it is sent back for reassemble to manufacturer specifications and then it will be sent off to the mechanical department for repairs if applicable.
Inspection
All aspects of the repair are inspected by a certified technician throughout the repair process to insure they meet factory tolerances, from parts-fit and alignment to the gloss of the refinish work.
Vehicle Cleaning
Once the repairs have been approved by our technician and the production manager, the vehicle is thoroughly cleaned in preparation for delivery to you.
Delivery
A final inspection is performed by your Collision Consultant and will present you with your vehicle, noting all repairs made and providing you with any follow-up instructions. Such as paint care, 30 day check-up, etc.