Effective Date: July 2026

1. Introduction

Welcome to Phoenix Auto (Phoenix Collision). By accessing our website or submitting any form (including Contact, Finance, or Service inquiries), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. SMS Text Messaging Terms

By opting in to receive SMS messages from Phoenix Auto, you agree to the following terms:

• Program Description: We provide SMS alerts for collision repair estimates, towing dispatch, fleet service updates, and responses to vehicle sales or financing inquiries.
• Message Frequency: Message frequency varies based on your service status and the nature of your inquiry. You may receive messages at critical junctures of your service process.
• Cost: Message and data rates may apply. Check with your mobile carrier for your specific plan details.
• How to Opt-Out: You may cancel the SMS service at any time by texting STOP to any message we send. After you text "STOP," we will send a one-time confirmation message, and you will not receive further SMS messages from us.
• Support: For help or technical assistance, reply HELP to any of our messages or contact us at phoenixcollisionoh@gmail.com.
• Carriers: Carriers are not liable for delayed or undelivered messages.

3. Privacy Disclosure

We do not sell, rent, or share your mobile opt-in information with third parties for their marketing or promotional purposes. Your data is used exclusively to facilitate your service and communication with our team at our Delhi Rd, Cincinnati facility.

4. Use of Website

You agree to use our website for lawful purposes only. Unauthorized use of this website, including but not limited to unauthorized entry into our systems or misuse of posted information, is strictly prohibited.

5. Limitation of Liability

Phoenix Auto and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services, including inaccuracies in website content or delays in service.

6. Contact Information

If you have questions regarding these Terms, please contact us at:
Phoenix Auto / Phoenix Collision
Delhi Rd, Cincinnati, OH 45238
Email: phoenixcollisionoh@gmail.com