Terms and Conditions

Effective Date: September 2026

1. Introduction

Welcome to Phoenix Auto (Phoenix Collision). By accessing our website or submitting any form (including Contact, Finance, or Service inquiries), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

SMS Terms & Conditions

1. SMS Consent Communication:
The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications:
If you have consented to receive text messages from Phoenix Auto Inc, you may receive messages related to the following: Customer care.

3. Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to Customer service.

4. Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method:
You may opt-in to receive SMS messages from Phoenix Auto Inc by submitting an online form on our website.

6. Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us on our Contact Page.

8. Standard Messaging Disclosures:
Message and data rates may apply. You can opt out at any time by texting "STOP." For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages. Message frequency may vary.

3. Privacy Disclosure

We do not sell, rent, or share your mobile opt-in information with third parties for their marketing or promotional purposes. Your data is used exclusively to facilitate your service and communication with our team at our Delhi Rd, Cincinnati facility.

4. Use of Website

You agree to use our website for lawful purposes only. Unauthorized use of this website, including but not limited to unauthorized entry into our systems or misuse of posted information, is strictly prohibited.

5. Limitation of Liability

Phoenix Auto and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services, including inaccuracies in website content or delays in service.

6. Contact Information

If you have questions regarding these Terms, please contact us at:
Phoenix Auto / Phoenix Collision
Delhi Rd, Cincinnati, OH 45238
Email: phoenixcollisionoh@gmail.com